Email Notifications
Control what emails you receive from GatherRound.
Overview
GatherRound sends emails to keep you informed about your events, RSVPs, and account activity. You have control over most email types and can customize your preferences at any time.
Managing Your Preferences
How to Access
- Go to Settings
- Tap Notifications
- Toggle each email type on or off
Changes take effect immediately.
Email Categories
Event Emails
These emails help you stay on top of events you're attending:
| Email Type | Description | Default |
|---|---|---|
| Event Reminders | Sent 24 hours and 1 hour before events you're attending | On |
| Event Updates | When a host posts an update to an event | On |
| Event Cancellations | When an event you're attending is cancelled | On |
| Feedback Reminders | Reminders to leave feedback after events | On |
| Feedback Received | When someone leaves you feedback after an event | On |
| RSVP Confirmed | When your RSVP is approved by the host | On |
| RSVP Declined | When your RSVP is not approved by the host | On |
Host Emails
These emails help you manage events you're hosting:
| Email Type | Description | Default |
|---|---|---|
| Host Event Reminders | Sent 24 hours before events you're hosting | On |
| New RSVP Requests | When someone wants to join your event | On |
| RSVP Cancellations | When attendees cancel their RSVP | Off |
Social Emails
Stay connected with your gaming community (personal accounts only):
| Email Type | Description | Default |
|---|---|---|
| Friend Notifications | When you receive or accept friend requests | Off |
Following Emails
Stay updated on businesses you follow (personal accounts only):
| Email Type | Description | Default |
|---|---|---|
| New Events from Businesses | When businesses you follow post new events | On |
Business Emails
For business accounts managing their community:
| Email Type | Description | Default |
|---|---|---|
| New Followers | When someone follows your business | On |
Marketing & Updates
Optional emails about GatherRound:
| Email Type | Description | Default |
|---|---|---|
| Weekly Digest | Summary of upcoming events and activity | Coming Soon |
| Product Updates | New features and announcements | On |
Account & Security Emails
These emails cannot be disabled as they contain critical information:
- Password reset requests
- Email change confirmations
- Two-factor authentication codes
- Account verification
- Moderation notices
- Important account alerts
Email Types by Account
Different account types see different options:
Players & Hosts
- All Event Emails ✓
- All Host Emails ✓
- Social Emails ✓
- Following Emails ✓
- Marketing & Updates ✓
Business Accounts
- All Event Emails ✓
- All Host Emails ✓
- Business Emails ✓
- Marketing & Updates ✓
Social Emails(Business accounts don't have friends)Following Emails(Business accounts can't follow others)
Best Practices
Recommended Settings
For the best experience, we recommend keeping these enabled:
- Event Reminders — Never miss an event
- Event Cancellations — Important schedule changes
- RSVP Confirmed/Declined — Know your RSVP status
- New RSVP Requests (hosts) — Manage your attendees
Reduce Email Volume
If you're getting too many emails:
- Turn off Friend Notifications (on by default: off)
- Turn off RSVP Cancellations (on by default: off)
- Turn off Product Updates if not interested
- Turn off New Events from Businesses if you follow many
Unsubscribe Links
Every email includes an unsubscribe link at the bottom. Clicking it will:
- Take you to your notification preferences
- Let you adjust that specific email type
- Not affect other email preferences
Note: You cannot unsubscribe from security emails.
Troubleshooting
Not Receiving Emails?
- Check spam/junk folder — Add hello@gatherround.app to your contacts
- Verify your email — Go to Settings → Security to resend verification
- Check preferences — Make sure the email type is enabled
- Wait a moment — Some emails may be slightly delayed
Receiving Unwanted Emails?
- Go to Settings → Notifications
- Turn off the email types you don't want
- Changes take effect immediately
Still Having Issues?
Contact Support for help with email delivery problems.
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