Contact Support
We're here to help.
Before Contacting Us
Check these resources first:
- Help Center — Common questions answered
- Safety Center — Safety resources and reporting
- Community Guidelines — Platform rules
Getting Help
General Questions
Most questions can be answered in our Help Center. Use the search or browse categories.
Account Issues
For issues with:
- Login problems
- Account access
- Billing questions
- Subscription management
Use the in-app help option in Settings.
Safety Concerns
For urgent safety issues:
- Immediate danger: Call 911 first
- Platform violations: Use the Report feature
- Safety questions: Visit our Safety Center
Response Times
We aim to respond within:
- General inquiries: 1-2 business days
- Account issues: 24 hours
- Safety reports: Prioritized review
Tips for Faster Help
When contacting support:
- Be specific — Describe the issue clearly
- Include details — Account email, screenshots if helpful
- One issue per request — Helps us route appropriately
- Check spam — Our replies might land there
Feedback & Suggestions
Love GatherRound? Have ideas?
We read all feedback. Use the thumbs up/down in the app or share your thoughts via support.
Social Media
Follow us for updates:
- Bluesky
- Discord
Note: Social media is for updates, not support. For help, use our support channels.
About GatherRound
GatherRound is operated by Ninety2 LLC, based in Fairfax County, Virginia.
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