Identity Verification
Build trust in the community by verifying your identity.
What is Identity Verification?
Identity verification is an optional feature for GatherRound Pro members that lets you prove you are who you say you are. When you verify, you earn a Verified badge (๐ก๏ธ) on your profile that shows other users you've completed identity verification.
We use Stripe Identity, a secure verification service from Stripe (the same company that processes payments for millions of businesses worldwide), to verify your identity.
Why Verify?
For Players
- Build trust with hosts โ Hosts are more likely to approve RSVPs from verified users, especially for events at private homes
- Access verified-only events โ Some hosts require verification to join their events
- Stand out โ Your verified badge shows on your profile, in attendee lists, and on event pages
For Hosts
- Set an example โ Verified hosts help players feel safe coming to your events
- Attract quality players โ Your verification signals that you take trust seriously
- Peace of mind โ When you require verification for your events, you know attendees have been verified
What You'll Need
To complete verification, you'll need:
-
A valid government-issued photo ID
- Driver's license
- Passport
- State ID card
- National ID card
-
A device with a camera
- Smartphone (recommended)
- Computer with webcam
- Tablet with camera
-
Good lighting
- Well-lit room
- No glare on your ID
How It Works
Step 1: Start Verification
- Go to Settings โ Identity Verification
- Click Verify Your Identity
- You'll be redirected to Stripe's secure verification page
Step 2: Upload Your ID
- Choose your ID type (driver's license, passport, etc.)
- Take a photo of the front of your ID
- Take a photo of the back of your ID (if applicable)
- Stripe checks that:
- The ID is valid and not expired
- The document is authentic
- The information is readable
Step 3: Take a Selfie
- Position your face in the frame
- Follow any on-screen instructions (turn your head, etc.)
- Stripe compares your selfie to your ID photo
- This confirms you're the person on the ID
Step 4: Processing
- Stripe reviews your submission
- Most verifications complete in under a minute
- Some may take up to a few minutes for additional review
- You'll see your status update automatically
Step 5: You're Verified!
Once complete:
- Your profile displays the Verified badge (๐ก๏ธ)
- You can join verified-only events
- Your status is updated in Settings
How Long Does It Take?
Most verifications complete in under 60 seconds.
Stripe uses automated systems to verify documents quickly. In some cases, additional review may be needed, which can take a few minutes. You'll see a "Processing" status while this happens.
Verification Statuses
| Status | Meaning |
|---|---|
| Unverified | You haven't started verification |
| Processing | Your documents are being reviewed |
| Verified | Successfully verified โ |
| Requires Input | We need you to try again or provide additional info |
| Failed | Verification couldn't be completed |
If Verification Fails
Common reasons for failure:
- Blurry photos โ Retake in better lighting
- Expired ID โ Use a valid, non-expired document
- Glare or shadows โ Avoid direct light on the ID
- Face not matching โ Ensure your selfie clearly shows your face
- Wrong document type โ Use a government-issued photo ID
You can try again if your first attempt fails. Go to Settings โ Identity Verification and click Try Again.
Privacy & Security
What Data is Collected?
Stripe collects:
- Photos of your ID (front and back)
- A selfie for facial comparison
- Data extracted from your ID (name, date of birth)
Who Sees My Information?
- Stripe processes and stores your verification data securely
- GatherRound receives only your verification status (verified/not verified) and what documents were verified
- Other users see only your Verified badge โ never your ID or personal details
How is My Data Protected?
- Stripe is certified to the highest security standards (PCI Level 1, SOC 2)
- Your ID photos are encrypted and stored securely
- Stripe's privacy policy governs how your data is handled
Data Retention
Stripe retains verification data according to their privacy policy. GatherRound does not store your ID photos or personal ID information.
What Verification Means (and Doesn't Mean)
Verification Confirms:
โ You submitted a valid government ID
โ Your selfie matches the ID photo
โ The ID belongs to a real person
Verification Does NOT:
โ Guarantee someone's behavior
โ Replace a background check
โ Mean GatherRound endorses the person
โ Guarantee event safety
Always use good judgment when meeting new people, even if they're verified. See our Safety Center for tips.
Requirements
Who Can Verify?
- GatherRound Pro members (Player/Host accounts)
- Must be 18 years or older
- Must have a valid government-issued photo ID
Who Cannot Verify?
- Free account users (upgrade to Pro first)
- Business accounts (verification is for individuals only)
- Users under 18
Cost
Identity verification is included free with your GatherRound Pro subscription. There's no additional charge to verify.
Frequently Asked Questions
Can I verify on mobile?
Yes! Mobile is actually recommended โ it's easier to take good photos of your ID with your phone camera.
What if I don't have a driver's license?
You can use any government-issued photo ID: passport, state ID, national ID card, etc.
Is my information safe?
Yes. Stripe is a trusted payment and identity provider used by millions of businesses. They never share your personal ID information with GatherRound or other users.
Can I remove my verification?
Once verified, your status remains verified. If you have concerns, contact support.
Will hosts see my ID information?
No. Hosts and other users only see that you're verified. They never see your ID, date of birth, or other personal details.
What if I need to verify with a new ID?
Contact support if you need to update your verification with a new document.
Get Started
Ready to verify?
- Make sure you have a GatherRound Pro subscription
- Go to Settings โ Identity Verification
- Click Verify Your Identity
- Follow the prompts from Stripe
It only takes about a minute!
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